Privacy policy

Last updated: August 28, 2025

Art With Me (the “Store,” “we,” “us,” or “our”) operates this website and related services, features, tools, products, and content (collectively, the “Services”). We use Shopify to host and power the Services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, interact with, or make a purchase through the Services. If there is any conflict between this Privacy Policy and our Terms of Service regarding the processing of personal information, this Privacy Policy controls.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

1) Who We Are

Art With Me is a brand operated by ZM Exceptional Solutions LLC, a limited liability company registered in the State of New York, USA.

Contact:
sales@artwithme.com
1706 East 21st Street, Brooklyn, NY 11210, USA

2) Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to an individual. It does not include de-identified or aggregated information.

Depending on how you use the Services and applicable law, we may collect:

  • Contact details: name, email, phone, billing and shipping addresses.

  • Financial & transaction data: payment method, card or account details processed by our payment processors, order history, refunds/returns, and related confirmations.

  • Account data: username, password, security questions, preferences, saved items.

  • Usage & device data: IP address, browser and device identifiers, pages viewed, links clicked, time stamps, referral URLs, and similar analytics.

  • Communications: contents of messages or support requests you send us.

  • Inferences: insights we derive from other personal information to personalize or improve the Services.

3) How We Collect Personal Information

  • Directly from you when you browse, create an account, place an order, contact us, or otherwise provide information.

  • Automatically through cookies, pixels, and similar technologies when you use the Services.

  • From service providers that enable our operations (e.g., hosting, payments, shipping, analytics, support).

  • From partners or third parties, where permitted by law.

4) How We Use Personal Information

We process personal information to:

  • Provide and improve the Services: process payments, fulfill orders, manage accounts, remember preferences, arrange shipping, handle returns and exchanges, display product recommendations, and maintain the Store.

  • Communicate with you: order updates, account notices, customer support, and service messages.

  • Marketing & advertising: send promotional emails or display ads on our website or others based on your interactions with the Services (see “Your Rights & Choices”).

  • Security & fraud prevention: authenticate users; detect, investigate, and prevent fraud, abuse, or security incidents.

  • Legal compliance: comply with law, respond to legal process, and enforce our terms and policies.

Where required, we rely on applicable legal bases (e.g., performance of a contract, legitimate interests, consent, compliance with legal obligations).

5) How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and other service providers that perform functions on our behalf (hosting, payments, shipping/fulfillment, analytics, IT, cloud storage, customer support).

  • To business and marketing partners to facilitate advertising and measurement. These parties use information per their own privacy notices. Depending on your location, you may have the right to opt out of “sale,” “sharing,” or targeted advertising (see “Your Rights & Choices”).

  • At your direction or with your consent, including social sign-ins or integrations.

  • Within our corporate group/affiliates.

  • For legal, safety, or business reasons, such as mergers, acquisitions, bankruptcy, or to comply with legal obligations and protect our rights and users.

We do not sell personal information in the traditional sense. Some laws define “sell,” “share,” or “targeted advertising” broadly; our use of cookies/ads may be considered such activity. See “Your Rights & Choices” to opt out.

6) Relationship with Shopify

The Services are hosted and powered by Shopify. Shopify may collect and process personal information about your interactions with our Store and with other merchants to provide and improve its services (including enhanced features and advertising tools). In these cases, Shopify is responsible for its processing and for responding to related privacy requests.

Learn more here: Shopify Consumer Privacy Policy and Shopify Privacy Portal (to exercise rights with Shopify).

7) Cookies and Similar Technologies

We use cookies, pixels, and similar technologies for site functionality, analytics, personalization, and advertising. You can adjust browser settings to block or delete cookies; some features may not function properly without them. Where required, we obtain consent.

8) Security and Retention

We employ administrative, technical, and physical safeguards designed to protect personal information. No security system is perfect, and transmissions may not be completely secure.

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

9) Children’s Privacy

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child provided personal information to us, contact sales@artwithme.com so we can delete it. We do not knowingly “sell” or “share” personal information of individuals under 16.

10) International Transfers

We may transfer, store, and process personal information outside your country of residence. If we transfer personal information from the EEA/UK, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or UK equivalents, unless the destination provides an adequate level of protection.

11) Your Rights & Choices

Depending on your location, you may have some or all of the following rights:

  • Access/Know the personal information we hold about you.

  • Delete personal information.

  • Correct inaccurate personal information.

  • Portability of certain information.

  • Opt out of “sale,” “sharing,” or targeted advertising. If your browser sends a Global Privacy Control (GPC)signal, we will treat it as an opt-out for that browser/device and, where we can link it, for your account. Apart from GPC, we do not respond to other Do Not Track signals.

  • Manage marketing communications by using the unsubscribe link in our emails. We may still send non-promotional messages (e.g., order updates).

You can exercise rights where indicated on the Services or by contacting us at sales@artwithme.com. We may need to verify your identity and, where permitted, you may authorize an agent to act on your behalf.

We will not discriminate against you for exercising your rights.

12) Third-Party Websites

Our Services may link to third-party websites or platforms. Their privacy and security practices are governed by their own policies. We are not responsible for third-party content or practices.

13) Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version on this page and revise the “Last updated” date above. Where required by law, we will provide additional notice.

14) Contact Us

Questions about this Privacy Policy or our privacy practices?
Email: sales@artwithme.com
Address: 1706 East 21st Street, Brooklyn, NY 11210, USA

Helpful implementation notes (optional to keep off the page)

  • Place this page at /policies/privacy and link it in your footer.

  • Ensure the merchant business info in Merchant Center (name, address, phone, email) exactly matches what appears here and on your site.

  • Publish complementary pages: Terms of Service, Refund/Return Policy, Shipping Policy, Contact.