You're Not Listening: What You're Missing and Why It Matters by Kate Murphy (Paperback)

You're Not Listening by journalist Kate Murphy asks when you last truly listened to someone, or felt truly heard. Most of us do not listen as often or as well as we would like. Combining science and humor, Murphy helps readers build the right mindset and skills to listen better. Adam Grant recommends it, and it was hand picked by Malcolm Gladwell, Susan Cain and Daniel Pink for the Next Big Ideas Club. An essential book for our times.